Waimea Valley (Hi‘ipaka, LLC) on the North Shore of Oahu is seeking a Grants and Evaluation Manager to work with the Executive Director, Director of Operations and department managers to identify grant opportunities, prepare applications, monitor performance, and report on grants and government contracts that align with Waimea Valley’s mission and goals. Supports the Executive Director with improving operational effectiveness and efficiencies through grant funding, and manages the volunteer program, sustainability program, and business incubator staff.

Educational and Training Requirements:

• Bachelor’s degree in Social Sciences, Communication, Business Administration. or a related field, or equivalent work experience.

• At least three (3) years of experience in grant writing and/or government contracting.

• At least three (3) years of experience in managing projects and staff.

• Familiarity with basic computer programs (Excel, Outlook, Microsoft Word) preferred.

Hi`ipaka LLC offers a competitive salary and has excellent benefits- medical, dental, vision, company matched 401K program and life insurance. This is a full time exempt position and regular attendance on a daily basis is required. Waimea Valley is a seven day a week operation and some weekend work is required.

If you would like to be considered for this position, please email your application and resume to ndavis@waimeavalley.net

A pre-employment drug screening and background check will be required. We are an equal opportunity employer.

Recruitment until position filled.

Waimea Valley (Hi‘ipaka LLC) on the North Shore is seeking a Director of Finance who is a seasoned manager capable of working at a senior level to oversee all fiscal planning and operations within the organization. Responsible for executing the Company’s financial strategy and managing all fiscal decisions and operations, including internal controls, management of income-generating activities, and successful completion of annual audits. Expected to be a strategic thinker in achieving the goals and objectives of the organization through excellent fiscal management.

Educational and Training Requirements:

• Bachelor’s degree in accounting, business administration, economics, or related field; or equivalent work experience required.

• Master’s degree in accounting, business administration, economics, or related field; CPA designation; or equivalent work experience preferred.

• At least ten (10) years accounting and/or business administration experience.

• Experience with federal grant accounting and reporting, including federal “single audits” is preferred.

Hi`ipaka LLC offers a competitive salary and has excellent benefits- medical, dental, vision, company matched 401K program and life insurance. This is a full time exempt position and regular attendance on a daily basis is required. Waimea Valley is a seven day a week operation and some weekend work is required.

If you would like to be considered for this position, please email your application and resume to ndavis@waimeavalley.net

A pre-employment drug screening and background check will be required. We are an equal opportunity employer.

Recruitment until position filled.

Hi`ipaka LLC, Waimea Valley on the North Shore of Oahu is seeking a Training Assistant to work with the Department of Research and Training. Under the direction of the Director of Research and Training, the Research and Training Coordinator is responsible for assisting in implementing research, library and curatorial initiatives and staff development programs. Together with the Department of Research and Training, this position helps develop the visitor experience of Waimea Valley by preparing staff through training programs, program review, research initiatives, community partnership and professional growth. This position is responsible for training staff and demonstrating how to show visitors a high level of hospitality, appropriate cultural representation, and accurate Waimea Valley information. This position helps all staff prepare visitors to experience Waimea Valley, and ensure visitors understand where they are and have enough information make the most of their visit.

Essential Duties & Responsibilities:

1. Training Development. Assists the Director of Research and Training in analyzing programs and developing new initiatives to increase visitor engagement in activities. Tasks include:

a. Visitor programs: Reviews Special Events, Cultural programs, Botanical programs, community outreach opportunities, exhibits and displays, VIP tour services, docent programs, cultural walks, and similar activities to enhance the visitor experience. Makes recommendations for improvement and implements and monitors programs.

b. Staff programs: Reviews training programs for staff, including Hoʻokipa training program, Kipakipa Hui for frontline staff, on-boarding, and Waimea Valley place-based training programs. Makes recommendations for improvement and implements programs to increase staff knowledge.

c. Research programs: Assists in researching curatorial content for Waimea Valley signage; works together with cultural and botanical experts to develop interpretational text. Acts as a liaison with staff for curatorial content and works with knowledgeable staff to develop cultural and historical content for Waimea Valley events, marketing, and special projects.

d. Grant funding: Assists in the preparation of grant proposals, funding requests, budgets, and business plans as needed.

2. Recordkeeping: Assists with in house program review and reporting. Compiling written program reviews and notes for improvement. Quarterly reports on training programs. Assists with developing and cataloging written curatorial content for effective retrieval of information and to make Library materials accessible to scholars and the public.

3. Writing and editing: Assists Dir. Of Research and Training in producing written content for publication, marketing material training material and/or curatorial use.

4. Participates in community events and/or public relations activities as needed. Assists with coordinating research and training/development activities with outside organizations/individuals.

5. Performs all duties safely and in accordance with established procedures.

6. Positive and meaningful visitor experience and service are core values in the management and stewardship of Waimea Valley. It is highly encouraged that staff possess cultural knowledge and practice to facilitate this mission with hospitality, sincerity and aloha.

Educational Requirements

1. Must have a college degree (Bachelors required, graduate preferred) in Hawaiian Studies, Travel Industry Management (TIM), humanities or a related field, or equivalent work experience.

2. At least three (5) years of work experience related to Hawaiian cultural programs and/or the visitor industry.

3. Strong foundation in Hawaiian cultural practices and Hawaiian history required.

Hi`ipaka LLC offers a competitive salary and has excellent benefits- medical, dental, vision, company matched 401K program and life insurance. This is a full time exempt position and regular attendance on a daily basis is required. Waimea Valley is a seven day a week operation and some weekend work is required.

If you would like to be considered for this position, please email your application and resume to ndavis@waimeavalley.net

A pre-employment drug screening and background check will be required. We are an equal opportunity employer.

Recruitment until position filled.

Hi`ipaka LLC, Waimea Valley on the North Shore of Oahu is seeking a Training Assistant to work with the Department of Research and Training. Under the direction of the Director of Research and Training, the Training Assistant is responsible for assisting the Research and Training Coordinator in implementing staff development programs. This position is responsible for training staff and demonstrating how to show visitors a high level of hospitality, prepare visitors to experience Waimea Valley, and ensure visitors understand where they are and have enough information make the most of their visit.

Essential Duties & Responsibilities:

1. Training Program Assistance and Proctoring: Assists in facilitating trainings, learning programs and special events review. Assists in monitoring, tracking and reporting on trainings, learning programs and special events in support of Department of Research and Training goals.

2. Visitor Experience Best Practices: Ensures adherence to training principles and company standards for all staff. Monitors, reviews and reports on elements of visitor experience: displays, exhibits, signage, hoʻokipa, frontline staff engagements and facilitation, special event content, etc.

3. Waimea Valley Communication: Assists in constant staff education about Waimea Valley current events, processes and policies. Enhances staff understanding of the organization and their role within it. Follows and models all standards of behavior and performance, and applicable program curricula.

a. Acts as a Lead voice in Hui Kipakipa for frontline staff. Assists in compiling content for announcements and facilitating engaging staff Kipakipa trainings.

4. Works collaboratively with coworkers, outside contractors and volunteers in educating visitors on Waimea Valley’s features and services.

5. Performs all duties safely and in accordance with established procedures

6. Provides positive and meaningful visitor service and can act as a Ho’okipa Ambassador in the frontline staff when assigned to the field.

Educational Requirements

1. High school diploma is required. A college degree (Associate or Bachelors) in Hawaiian Studies, Travel Industry Management (TIM), or a related field is highly desirable.

2. At least two years of relevant community or Hawaiian agency experience.

3. Experience in conducting educational programs preferred.

4. Familiarity with major Hawaiian culture and history is desirable.

5. Must have experience in communicating Hawaiian history and culture to others.

Hi`ipaka LLC offers a competitive salary and has excellent benefits- medical, dental, vision, company matched 401K program and life insurance. This is a full time non-exempt position and regular attendance on a daily basis is required. Waimea Valley is a seven day a week operation and some weekend work is required.

If you would like to be considered for this position, please email your application and resume to ndavis@waimeavalley.net

A pre-employment drug screening and background check will be required. We are an equal opportunity employer.

Recruitment until position filled.

We seek a part-time Business Incubator Assistant. The Business Incubator Assistant reports to the Business Incubator Manager and is responsible for supporting the Manager with all administrative and organizing duties required to implement the three-year program funded by the Administration for Native Americans. 

The Business Incubator is a nine-month entrepreneurship program for Native Hawaiians, veterans, and local residents, who want to build a meaningful, successful business rooted in self-sufficiency and Hawaiian cultural values. The intention is to increase the number of successful kamaʻāina owned enterprises through technical assistance, networking events, cultural workshops, and business training. Learn more: waimeavalley.net/business  

Waimea Valley’s mission is to preserve and perpetuate the human, cultural and natural resources of Waimea Valley for future generations through education and stewardship. Hi'ipaka LLC is a 501(c)(3) non-profit organization created to nurture and care for Waimea Valley. 

The Business Incubator Assistant’s Duties & Responsibilities 

• Project Administration: Assisting the Manager with project communications, logistics and program delivery 

• Setting-up workshops and networking events (i.e. printing workshop materials, sending event reminder emails, participant follow-up, organizing events with the internal team) 

• Record-keeping and Data Collection to achieve program objectives, to include tracking attendance and survey results.  

• Performs all duties safely and in accordance with established procedures. 

• Participates in community events and/or public relations activities as directed by the Business Incubator Manager. 

• Regular attendance is required for this position. Some of our events may be in the evenings or weekends. 

• Performs other duties as assigned by the Business Incubator Manager. 

• Positive and meaningful visitor experience and service are core values in the management and stewardship of Waimea Valley. It is highly encouraged that staff possess cultural knowledge and practice to facilitate this mission with hospitality, sincerity, and aloha. 

In addition: 

• Supports clients in business admin like registering their business name and GE tax IDs. 

• Creates relevant program content, as directed by Business Incubator Manager. 

• Manages incubator printing process, including ordering supplies, supporting and training clients. 

• Manages pop-up market; organize market schedule, working with internal staff on logistics, ordering supplies needed, supporting clients in getting setup 

Knowledge, Skill, and Ability 

• Strong administrative skills 

• Strong people skills: Must be people-oriented and able to work well with others. 

• Knowledge of Hawaiian culture and Hawaiian language preferred.    

• Must be organized and a self-starter. Must exercise independent judgment to prioritize projects and respond to situations as they arise without direct supervision. 

• Must have good oral and written communication skills. 

• Must project a professional demeanor. 

• Comfortable using a PC, Microsoft Office (Word, Excel, Outlook), Google Forms 

• Comfortable using/learning Canva and Asana preferred.  

• Bonus: Experience using Cricut and Heat Press machines for designing totes, shirts, etc. 

Education, Training, and/or Experience 

• A minimum of 5 years office administrative experience in an office environment. 

• Must have a high school diploma. Associate degree in business or administration preferred. 

Hi`ipaka LLC offers a competitive salary and has excellent benefits- medical, dental, vision, company matched 401K program and life insurance. This is a full time exempt position and regular attendance on a daily basis is required. Waimea Valley is a seven day a week operation and some weekend work is required.

If you would like to be considered for this position, please email your application and resume to ndavis@waimeavalley.net

A pre-employment drug screening and background check will be required. We are an equal opportunity employer.

Recruitment until position filled.

Hi`ipaka LLC, Waimea Valley on the North Shore of Oahu (Haleiwa) is seeking a Conservation Technician to work as part of our conservation team under the direction of the Conservation Field Supervisor. Responsibilities include the investigation, study, and maintenance of the ecological resources and ecosystems of Waimea Valley and the care and maintenance of the natural resources and botanical gardens in Waimea Valley.

Position Requirements:

• Knowledgeable about conservation issues and practices.

• Working knowledge regarding the propagation, selection, planting, maintenance, documentation, labeling, and mapping of botanical collections

• Ability to read site maps and landscape plans.

• Familiar with inventory control, labeling and database systems for resource collections.

• People-oriented and able to work well with others.

• Organized and self-starter.

• Exercise independent judgment to prioritize projects and respond to situations as they arise without direct supervision.

• Valid Driver’s License.

• Good oral and written communication skills.

• Professional demeanor.

Educational and Training Requirements:

• Degree in Environmental Science, Resource Management, or related field preferred.

• Must have a minimum of one year work experience in land resource management, in a conservation field related to native forestry and native ecosystems.

• Prior experience with Hawaii conservation issues and knowledge of the use of GPS and GIS is preferred.

Hi`ipaka LLC offers a competitive salary and has excellent benefits- medical, dental, vision, company matched 401K program and life insurance. This is a full time non-exempt position and regular attendance on a daily basis is required. Waimea Valley is a seven day a week operation and some weekend work is required.

If you would like to be considered for this position, please email your application and resume to ndavis@waimeavalley.net

A pre-employment drug screening and background check will be required. We are an equal opportunity employer.

Recruitment until position filled.

Seeking a facilities maintenance employee is responsible for investigating problems with the company’s golf carts, shuttle buses, motor vehicles, and heavy equipment and making repairs accordingly. Duties include communicating with the manager to discuss concerns, carrying out routine maintenance procedures on vehicles, and replacing parts on vehicles to promote their functionality.

Essential Duties & Responsibilities:

• Assess vehicles and/or machinery to accurately diagnose and repair issues

• Communicate with the manager to determine the vehicle requirements and communicate vehicular defects or problems

• Prepare estimates of supplies and equipment needed to repair the vehicle for the manager to review

• Troubleshoot reported problems and resolve them in a timely manner

• Identify parts needed for routine and large repairs

• Perform routine and large repairs

• Address repairs within 24 hours or coordinate repair by an outside certified vendor within 48 hours

• Make recommendations on tools and/or equipment Waimea Valley should purchase for in-house use.

• Maintain and clean work equipment and tools to ensure they are kept in a safe and usable condition at all times

• Keep inventory of tools and supplies

• Maintain maintenance and repair service records for each vehicle and heavy equipment.

• Perform any other such other services as may be agreed upon by the manager or supervisors

• Adhere to company work safety policies

Educational and Training Requirements:

• Experience conducting routine services and vehicle maintenance

• Demonstrated experience inspecting vehicles for faults and repairs

• Aptitude in using various hand tools (screwdrivers, hammers, etc.) and precision measurement tools (e.g. calipers)

• Practical knowledge of vehicle diagnostic equipment

• Ability to prepare work estimates and quotes

• Sound problem-solving skills

• Completion of an apprenticeship is advantageous.

• Very good communication skills

• Very good physical strength and stamina

Hi`ipaka LLC offers a competitive salary and has excellent benefits- medical, dental, vision, company matched 401K program and life insurance. This is a full time non-exempt position and regular attendance on a daily basis is required. Waimea Valley is a seven day a week operation and some weekend work is required.

If you would like to be considered for this position, please email your application and resume to ndavis@waimeavalley.net

A pre-employment drug screening and background check will be required. We are an equal opportunity employer.

Recruitment until position filled.

Hiʻipaka LLC - Waimea Valley on Oahu's North Shore is seeking full-time and part-time Retail and Visitor Service Associates to join our team. This position is responsible for ensuring that visitors have an excellent experience at Waimea Valley. The position duties include welcoming and informing visitors at the Visitor Center, retail sales in the Gift Shop, processing admissions transactions in the Ticket Booth, providing shuttle service to the waterfall, and monitoring our beach parking lots.

The position requirements are:

• Team player

• Comfortable in a fast-paced, visitor service environment

• Ensure an excellent visitor experience by communicating in an effective, warm, informative, and thoughtful manner

• Willingness to learn Waimea Valley visitor information, historical and cultural significance

Hi`ipaka LLC offers a competitive salary and has excellent benefits- medical, dental, vision, company matched 401K program and life insurance. This is a full time non-exempt position and regular attendance on a daily basis is required. Waimea Valley is a seven day a week operation and some weekend work is required.

If you would like to be considered for this position, please email your application and resume to ndavis@waimeavalley.net

A pre-employment drug screening and background check will be required. We are an equal opportunity employer.

Recruitment until position filled.

Waimea Valley is seeking a manager to oversee the Retail and Visitor Services department. The ideal candidate will bring strengths in business management, customer service, and people management, be an excellent team player, and a leader in providing an exceptional visitor experience.

This position collaborates with the Executive Director and Assistant Executive Director of Visitor Experience to optimize the retail and customer service operations at Waimea Valley. The manager will motivate their team to establish a sense of welcoming and promote opportunities to educate visitors about the human, cultural, and natural resources of Waimea Valley. The manager will also craft the Retail experience to reflect the values of the organization and develop a successful product mix of local and Native Hawaiian-made/designed merchandise.

POSITION REQUIREMENTS

• Ensure operational excellence of the Waimea Valley Visitor’s Center, gift shop, ticket booth, shuttle service, and beach parking.

• Hire, train, develop, evaluate, and motivate a high-performing and engaged Retail and Visitor Services staff; ensure positive employee engagement while taking ownership of department controls, following SOPs, and accounting best practices, implementing safety, security, scheduling and compliance with state and federal laws.

• Work with the Executive Team to achieve department sales and productivity goals.

• Participate on the management team at Waimea Valley, and demonstrate excellent teamwork and supervision. Support Waimea Valley management by identifying solutions, effectively communicating, and delegating to colleagues and direct reports.

• Ensure a high level of business management of the department, including daily accounting sales and admissions; tracking, reporting, and responding to trends; implementing strategic buying and merchandising for the gift shop; identifying and suggesting promotion opportunities.

• Develop departmental work plans and budgets, set business plans and execute them in a timely manner.

• Lead by example in excellent visitor service – teach and coach staff to refine their customer service skills. Collaborate with management to ground customer service staff values in the company culture of hoʻokipa.

 EDUCATION, TRAINING AND/OR EXPERIENCE

• Bachelor’s degree in business or a related field,  or equivalent work experience required.

• Minimum ten (10) years in retail sales management or similar position required.

• Significant experience in the visitor industry preferred.

Hi`ipaka LLC offers a competitive salary and has excellent benefits- medical, dental, vision, company matched 401K program and life insurance. This is a full time exempt position and regular attendance on a daily basis is required. Waimea Valley is a seven day a week operation and some weekend work is required.

If you would like to be considered for this position, please email your application and resume to ndavis@waimeavalley.net

A pre-employment drug screening and background check will be required. We are an equal opportunity employer.

Recruitment until position filled.

Hi`ipaka LLC, Waimea Valley on the north shore of Oahu is seeking Summer help retail associate (May - September) to join our team in Waimea Valley.

The ideal candidate must be friendly, enthusiastic and highly motivated. The position requires assisting customers with a smile, cashier duties and demonstrating service excellence with fellow associates and guests. Regular scheduled attendance is required for this position. Weekend and early evening work is required. Will train.

$18 per hour

This is a Summer position with limited benefits.

If you would like to be considered for this position, please email your application and resume to ndavis@waimeavalley.net

A pre-employment drug screening and background check will be required. We are an equal opportunity employer.

Recruitment until position filled.

Hi`ipaka LLC, Waimea Valley on the North Shore of Oahu (Haleiwa) is seeking a temporary (May - August/September) housekeeper to work with the Facilities Manager to perform basic housekeeping tasks including such things as emptying trash receptacles, dusting, sweeping, vacuuming, cleaning all floors and surfaces including restrooms, retail shop and pavilion, venue set-up and breakdown.

$18 per hour

This is a Summer position with limited benefits.

If you would like to be considered for this position, please email your application and resume to ndavis@waimeavalley.net

A pre-employment drug screening and background check will be required. We are an equal opportunity employer.

Recruitment until position filled.

Hi`ipaka LLC, Waimea Valley on the North Shore of Oahu (Haleiwa) is seeking a temporary (May - August/September) housekeeper to work with the Facilities Manager to perform basic housekeeping tasks including such things as emptying trash receptacles, dusting, sweeping, vacuuming, cleaning all floors and surfaces including restrooms, retail shop and pavilion, venue set-up and breakdown.

$18 per hour

This is a Summer position with limited benefits.

If you would like to be considered for this position, please email your application and resume to ndavis@waimeavalley.net

A pre-employment drug screening and background check will be required. We are an equal opportunity employer.

Recruitment until position filled.