Frequently Asked Questions

How do I get to Waimea Valley?

You can find directions to Waimea Valley here (hyperlink to our DIRECTIONS PAGE). 

Bicycle racks are available in the parking lot. 


What is the hike trail like?

The walk up the main pathway is a paved path through our world class botanical gardens and historical sites up to the waterfall area. The walk is ¾ of a mile (1207 meters) one way or 1 ½ miles (2414 meters) round trip. Although most of the path is stroller and wheelchair friendly the side trails through some of the gardens contain stairs and steeper hills. There are shuttle rides available from Hale Ho'ike to the Wailele waterfall turn around area available for purchase at the ticket booth.  


What are the rules and regulations we should know before visiting Waimea Valley?

To ensure a safe and enjoyable experience for all at Waimea Valley please respect the following rules:

Please show common courtesy to fellow guests and our staff by not using profanity or engaging in unsafe, illegal, disruptive or offensive behavior. For your safety and the safety of others, please refrain from running.


For the comfort of all guests smoking tobacco, e-cigarettes or other products that produce vapor or smoke are allowed only in the parking lots. Please dispose of butts in proper form.


Drones are not allowed in the Valley without proper documents and advance permission. Please inquire at info@waimeavalley.net


Pets or other animals, except approved service animals e.g., dogs and miniature horses, are not allowed in the Valley due to our fragile plant and wildlife environment. Service animals should remain on a leash or in a harness and under the control of owner at all times. Proper certified documents should be provided at time of admission in to the Valley.


Feeding any animals in the Valley, including birds is prohibited.


Please do not remove plants, flowers, or fruit from the grounds. Do not walk any part of the garden beds. Stay on the main pathways.


Do not enter stream areas. Do not drink from the stream.


Do not climb on rocks.


Do not eat any of the plants, seeds, or fruits. The Valley is to see not to touch or eat.


Can you swim at the waterfall?

The natural rain fed 45 foot waterfall cascades into the 30 foot deep pond. Swimming at the waterfall is allowed but the status of swimming changes throughout the day depending on weather. There are three waterfall conditions: regular swim, limited swimming, and no swimming. Be sure to check on the waterfall swimming status before your visit by calling (808) 638-7766.  

All guests who would like to experience a swim at the falls are required to wear a life vest.  Life vests are provided by our lifeguards at the waterfall and price of the life vest is included in your admission fee.  If the status of the waterfall is no swimming on the day of your visit we offer guests free admission into the Valley within 10 days of your admission receipt to enjoy the waterfall. Changing rooms are available near the falls. 


Are there changing rooms?

Yes, there are changing rooms next to the waterfall where you can change into our out of your swimwear. 


Is there showers to rinse off after a swim?

Yes, there is shower located outside of the changing rooms and just a couple feet away from the waterfall swimming area.


What to bring?  What not to bring?

To make your visit at Waimea Valley an enjoyable we suggest bringing: sunblock, mosquito repellent, and a hat for some shade. It rains almost every day in Hawaii and we suggest a rain jacket and/or umbrella. We have all of these items available at our gift shop.  


Is there Wi-Fi in the Valley?

There is limited free Wi-Fi available throughout Waimea Valley provided by IMI free Wifi.  We, however, do not have cell phone reception.


Is there parking available?

There is free parking available to Waimea Valley guests and paid beach parking on selected days.  


How do we coordinate a botanical or cultural tour reservation?

We have regular botanical tours Thursday at 12 pm and the first and third Sunday of the month at 12:30 pm that start at the admissions ticket booth. For a cultural tour or a private tour reservation please contact admissions at (808)638-5870. 


Do you have places to eat in the Valley?

We have two food establishments on property. You can stop by the Na Mea Ono grill located behind the Visitor Center that offers local Hawaiian treats. At the waterfall turnaround is the Wailele Snack Shop that offers hot foods, cold snacks, and refreshments.  


Do you offer group rates?

Yes, we do. You can view prices at the admissions page


I have a Go Oahu Card, do I need to make Reservations?

Reservations are not necessary, however you will need to show your Go Oahu Card  to the cashier at the ticket booth for entry.  


Do you rent wheelchairs?

We do not offer wheelchair rental but do offer the shuttle service that starts at Hale Ho’ike, just a couple feet from our admission booth to the waterfall turnaround.  


Do you rent lockers?

We do not offer locker rental. If you decide to leave belongings in car we highly suggest hiding your belongings out of sight from any passersby. Waimea Valley Hi’ipaka LLC is not responsible for lost or stolen articles. 


Can we have an event here?

Yes. Waimea Valley’s natural setting found nowhere else on Oahu is an ideal setting for your event. 

Please refer to our Weddings & Private Event page for details. For all inquiries please contact Special Events Coordinator, Tinker Blomfield (808) 638-5858. 


Is there an ATM on property?

Yes, we have an ATM located inside our gift shop.  


What holidays do you observe?

Waimea Valley is closed on Thanksgiving and Christmas Day (December 25th).